Shipping & Handling 

Effective as of August 08, 2023 

For your peace of mind, all orders are sent with proof of postage and are insured against loss or damages. 

When your order is dispatched, you will receive an email to notify you of this.

Dispatch Schedule

We aim to dispatch all orders received before midday the same day, Monday to Friday. This is subject to items being in stock. 

UK Delivery Options: 

  • Next Day Delivery £5.95 (DPD – 1-2 working days) 

Please ensure that the address details you supply are complete and correct. If you receive a card to say that DPD attempted delivery, please contact them immediately using the details on the calling card. 

If your order is lost in the post, we will send you a replacement according to the timescale designated by the chosen courier for items to be considered lost. 

In the unlikely event that your item is damaged upon arrival, we will send you replacements for the damaged items immediately. 

If your order is returned to us due to either: 

  •  Insufficient or incorrect delivery information supplied to us by yourself 


  • Goods being undeliverable through no fault of our own 

We may, subject to discretion, charge a redelivery cost equivalent to the cost of redelivery, plus a 20% administration fee. Please ensure that you give us correct postal information and that you accept delivery or collect your items in a timely manner to avoid redelivery costs. 

If you do not receive your order within the stated delivery time, please contact us and we will investigate and, where appropriate, resend your order. Please note that all deliveries are made via third parties and are subject to their terms & conditions. Although we make our best efforts to get your order to you as quickly as possible, we are not able to guarantee levels of delivery service and timescales for delivery. 

If we are aware of any delays in delivery times, we will contact you immediately. You may cancel your order without cost up to the point that you receive confirmation that your order has been dispatched.

If you have any further questions regarding shipping and delivery of our products, feel free to contact us with your questions at [email protected].